Customer Testimonials | Community Outreach

Dear Larry, Cassie & Crew

Just wanted to let you know how much we appreciated all of you going above and beyond with our carpet and hardwood installation.  It’s absolutely gorgeous!  I don’t know what we would have done without your willingness to get it done so quickly.  Thanks for sending the warranties and the cookies.

Sincerely,

Chuck & Nancy Cascaden

Larry,

Thank you so much for the install at the Dean house it is beautiful. Happy holidays and may we all be blest to work together in the new year.

Thanks you again,

Deanna

The flooring turned out beautiful. We are so happy with it, you did a great job.

Thank you,

Mary

Larry and Exclusive Floor Covering,

We wanted to thank you for the wonderful job you did on our wood floor this spring.  As well as compliment you on the excellent craftsmanship you performed with our carpet a couple years ago.  If you ever need a recommendation please feel free to use us.

Your friends,

Colleen and Tim

Dear Larry, Cassie and all,

We love  the carpeting and want to thank you so much for all of your efforts on our behalf.  We plan to replace the carpeting at the new house within the next few years because it’s not as nice as what we got from you, ( even thought it’s new).  We will be back to work with you again, if you’ll have us.

Again thank you all for your patience and hard work.  Dave & his wife, Diana couldn’t have been nicer or more professional.  We appreciated them greatly!

Sincerely,

Jim & Maria Orlet

We would like to thank you for expert workmanship and your courtesy.  We will certainly recommend you to all of our friends.

Thanks again
Sincerely,

Stanley and Be

Dear Larry and staff,

Thank you so much for all that you have done for my son and I.  I do believe with all my hear that all the good things we do in our lives will come back to us two fold someday, in someway.  Please enjoy these cookies as a token of my appreciation.  Hope you all  have a wonderful year in your lives.

Joanie Dacey and Darin Negus

Larry, Jen & Crew,

Thank you so much for doing a great job on our hardwood floors.  They look great!!!

Brian & Amber Stankovich

Thank you for the rug my son has on his floor and the Santa Rug you donated to the auction.  We did very well.  God bless you and your families.  Health and happiness to you all.

Ernie & Joanie

Community Outreach

Huron Valley Optimist Club

Dear Larry:

Thank you so much for sponsoring our Second Annual Optimist Gold Scramble. We sincerely appreciate your generosity in helping to make this event successful.

The weather couldn’t have been better, enabling everyone to have a wonderful time.  It was an excellent opportunity for us to raise funds to enrich the lives of children in our community.  We are glad you were willing to share in this event with us.

Your willingness to participate typifies what makes our community such a great place to live, work and recreate.

Cordially,

Huron Valley Optimist Club

Joe Erlich and Scott Wittman

LARRY YOU ROCK!

Larry and Exclusive Floor Coverings Team,

Thank you so much for your efforts to help with The Ronald McDonald House of Detroit.  We are lucky to have people like you in our community that truly enjoy giving back!

Sincerely,

Thad Szott

Dear Exclusive Floor Covering-

Thank you so much for your very generous donation for my Breast Cancer 3-day walk.  I am able to participate AGAIN this year because of the support of the people like you!

Thanks again for helping!

Sincerely-

Melissa Fowler

Dear friends,

The Pine Hill Church would like to thank you for your contribution to our auction in march.

Your gift of an area rug brought a fair amount of biding and we appreciate your generosity.

Our best wishes for the future and we remain indebted to you.

Sincerely,

Elain Carpo
Chairman

Exclusive Floor Covering,

On behalf of St. Mary Parish, I would like to thank you for your generous gift to our silent auction. Your commitment to help our community is sincerely appreciated.  I would also like to invite you and your family to join us at the fair on August 3rd, 4th and 5th.  There will be a variety of activities as well as great food and entertainment.

Best Wishes,

Lisa Tinsman

“We are writing this letter to thank you for a truly great experience we had in the purchase and installation of our carpet in the great room and staircase. In over 35 years of carpet purchases, we have not had a more positive experience than with your store, from start to finish.

We had a unique situation in attempting to match new carpet to already existing eight-year-old carpet. We had shopped at several other stores before finding yours. Kristen searched and found a very close match, better than we had seen at any other dealer, even those with extensive stock. Additionally, Kristen was extremely pleasant and a great communicator, providing excellent service throughout the transaction. She suggested acquiring larger samples for us to take home and promptly did so. We had previously searched at a large dealer close by, and the staff was not even remotely as friendly and helpful.

Larry’s expertise was immediately evident in his suggestions to enhance how the carpeting should be installed in both the great room and particularly on the stairway. He offered to “build out” some steps before covering them to enhance the appearance. He was right. The result was excellent! Additionally, no seams are evident as was the case with the original installation.

In short, your company provided superior service and workmanship, and all at a very fair price. This is the “old fashioned” type of service so rare today. We will certainly want to make future floor covering purchases at your store, and will recommend you highly.”

Carol and John Pettipher

“Just writing a short note to tell you I love my floor! I love the color. It is just what I wanted. Your installer did an excellent job on the installation! It's a job well done! Thank You!”

Mr. and Mrs. John and Kathy Petru

“We recently completed the building of our dream house. Exclusive Floor Covering was responsible for selecting, installing, and finishing our hardwood floors, which run throughout our first and second floors. All we get from guests who come into our home is compliments, compliments, and more compliments. So my wife and I would like to say to Exclusive Floor Covering, thank you, thank you and thank you again!” (The hardwood flooring used included 4”, 5” and 6” hand distressed walnut.)

Mr. & Mrs. AJ and Yvette Nafso

"Starting in the fall of 2002, I had the pleasure of doing an extensive remodel to a local celebrity's 85 year old home in Birmingham, MI. Unfortunately it had some previous work done that did not allow me to "jack up the house" to remove "sags" of up to 2 inches in the first and second floors.

After we stabilized and relocated the "bearing" points, Exclusive Floor Covering sent their crew, Scott Lutz and Dave Weiss over to prepare the first and second floors for the pre-finished Cherry hardwood flooring that my client had picked out. Using a combination of lasers and taught string lines, to determine the low spots, they cut and installed various thicknesses of material, then finished up with a trowel-on leveler. The result after the hardwood was installed was amazing.

After 35 years in the business, I'm not easily impressed, but in this case I was very impressed, and I had a very happy client. "

Edward Deering
President E.F. Deering Co.

"I would like to compliment Exclusive Floor Covering on their hard working installation crews as well as their expert knowledge of flooring.

As a sales professional for flooring and furniture for commercial spaces, I rely on the knowledge of Larry DeSmith and his entire staff. From the beginning of a project to the finished job, Larry and his staff are prompt, reliable, and professional. I know that the measurements will be accurate and the recommended carpet, vinyl, or any of the other vast arrays of flooring choices will be the proper application for that job.

I have used Exclusive Floor Covering for my own personal floor covering needs as well. I have recently had them install beautiful new carpeting throughout my entire home. I have also recommended them to my neighbors. Next, I will have them refinish my wood floors! And I will continue to use their services in the future, both personally and professionally."

Carol Miller

"I have recently contracted Exclusive Floor Covering to install a new kitchen floor to replace our old torn and discolored vinyl flooring. I opted to have a Durastone product installed, because we had a new baby on the way and I new that it would take a beating over time.

I was very surprised at how expeditiously they, (Exclusive Floor Covering), installed the floor and how beautiful it looked after. Not to mention how resistant it is from scratches and dents.

I am extremely happy with the outcome and would recommend Exclusive Floor Covering to anyone.

Thanks again Exclusive Floor Covering."

David M. Strange