| HOME ABOUT US SERVICES NEWS & EVENTS PRODUCTS OUR REFERRENCES HELPFUL RESOURCES CONTACT US |
Customer Testimonials “We are writing this letter to thank you for a truly great experience we had in the purchase and installation of our carpet in the great room and staircase. In over 35 years of carpet purchases, we have not had a more positive experience than with your store, from start to finish.
We had a unique situation in attempting to match new carpet to already existing eight-year-old carpet. We had shopped at several other stores before finding yours. Kristen searched and found a very close match, better than we had seen at any other dealer, even those with extensive stock. Additionally, Kristen was extremely pleasant and a great communicator, providing excellent service throughout the transaction. She suggested acquiring larger samples for us to take home and promptly did so. We had previously searched at a large dealer close by, and the staff was not even remotely as friendly and helpful.
Larry’s expertise was immediately evident in his suggestions to enhance how the carpeting should be installed in both the great room and particularly on the stairway. He offered to “build out” some steps before covering them to enhance the appearance. He was right. The result was excellent! Additionally, no seams are evident as was the case with the original installation.
In short, your company provided superior service and workmanship, and all at a very fair price. This is the “old fashioned” type of service so rare today. We will certainly want to make future floor covering purchases at your store, and will recommend you highly.”
Carol and John Pettipher
“Just writing a short note to tell you I love my floor! I love the color. It is just what I wanted. Your installer did an excellent job on the installation! It's a job well done! Thank You!”
Mr. and Mrs. John and Kathy Petru
“We recently completed the building of our dream house. Exclusive Floor Covering was responsible for selecting, installing, and finishing our hardwood floors, which run throughout our first and second floors. All we get from guests who come into our home is compliments, compliments, and more compliments. So my wife and I would like to say to Exclusive Floor Covering, thank you, thank you and thank you again!” (The hardwood flooring used included 4”, 5” and 6” hand distressed walnut.)
Mr. & Mrs. AJ and Yvette Nafso
"Starting in the fall of 2002, I had the pleasure of doing an extensive remodel to a local celebrity's 85 year old home in Birmingham, MI. Unfortunately it had some previous work done that did not allow me to "jack up the house" to remove "sags" of up to 2 inches in the first and second floors.
After we stabilized and relocated the "bearing" points, Exclusive Floor Covering sent their crew, Scott Lutz and Dave Weiss over to prepare the first and second floors for the pre-finished Cherry hardwood flooring that my client had picked out. Using a combination of lasers and taught string lines, to determine the low spots, they cut and installed various thicknesses of material, then finished up with a trowel-on leveler. The result after the hardwood was installed was amazing.
After 35 years in the business, I'm not easily impressed, but in this case I was very impressed, and I had a very happy client. "
Edward Deering
President E.F. Deering Co.
"I would like to compliment Exclusive Floor Covering on their hard working installation crews as well as their expert knowledge of flooring.
As a sales professional for flooring and furniture for commercial spaces, I rely on the knowledge of Larry DeSmith and his entire staff. From the beginning of a project to the finished job, Larry and his staff are prompt, reliable, and professional. I know that the measurements will be accurate and the recommended carpet, vinyl, or any of the other vast arrays of flooring choices will be the proper application for that job.
I have used Exclusive Floor Covering for my own personal floor covering needs as well. I have recently had them install beautiful new carpeting throughout my entire home. I have also recommended them to my neighbors. Next, I will have them refinish my wood floors! And I will continue to use their services in the future, both personally and professionally."
Carol Miller
"I have recently contracted Exclusive Floor Covering to install a new kitchen floor to replace our old torn and discolored vinyl flooring. I opted to have a Durastone product installed, because we had a new baby on the way and I new that it would take a beating over time.
I was very surprised at how expeditiously they, (Exclusive Floor Covering), installed the floor and how beautiful it looked after. Not to mention how resistant it is from scratches and dents.
I am extremely happy with the outcome and would recommend Exclusive Floor Covering to anyone.
Thanks again Exclusive Floor Covering."
David M. Strange
|
|
|
||||||||||||||||||||
 |
||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||
| © Copyright 2010 - Exclusive Floor Covering | home | about us | services | news & events | products | our references | resources | contact us | sitemap | Designed by PIXELBIT |